How do I create a multi-level approval workflow where it escalates if someone does not respond?
Start by selecting the appropriate trigger, such as Record Created or Record Updated. Then choose the Register where the approval applies.
Add the Approval action and configure the first approver. Define whether it is “Anyone Can Approve” or “Everyone Must Approve.”
How do I add escalation if the approver delays?
Use the Adjust Time/Date utility to define a deadline. Then add an If/Else condition to check whether the approval response is still pending
If the condition shows no response, add another Approval action or a Broadcast Message to escalate to a higher role.
Thank you. This clearly explains how to structure multi-level approvals with escalation properly.